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Terms & Conditions

PAYMENT AND BOOKING : TERMS & CONDITIONS

Any terms and conditions of “Payment & Booking” of Smartpool are included in this section. By accepting these you are agreeing to the terms contained herein. If you are accepting these terms on behalf of another person, or a company or other legal entity, you represent and warrant that you have full authority to bind that person, company or legal entity to these terms.

A binding agreement between the customer and Smartpool is realised through these Terms and Conditions. Smartpool reserves the right to change the Terms and Conditions without prior notice. The Terms and Conditions that are posted at the time the customer submits their order are the terms and conditions that will govern the order in question. These Terms and Conditions constitute the full and entire agreement between the customer and Smartpool pertaining to this sale.

Installation Time

Product installation will be initiated from the day of receiving the advance (50% of the total cost of the product) and it will take 45 days to complete the final product installation. Any unforeseen delays in the supply chain or transportation that happens in between because of any government restrictions, climate problems etc may further delay the product installation. Smartpool is not responsible for these unforeseen delays that happen and it may take more than 45 days to complete the product installation, in such scenarios. As the product is manufactured in India, it may take additional days to ship to anywhere outside India, and additional days for transportation have to be expected.

Payment

Payment of the product has to be made on 3 terms from the day of placing the order. The customer has to pay the 50% of the entire cost of the product in advance on the day of placing the order. Another 25% of the remaining cost has to be paid on the day the product is dispatched from the manufacturing unit. The last term of the payment or the remaining 25% of the total cost of the product has to be completed on the day of the product installation in the client premises.

Limitation Of Liability

All orders are shipped from the manufacturing facility in India. Smartpool, as well as any associated agents or companies of Smartpool who promote the product in any countries, territories or regions will NOT be liable for any costs or losses due to changes in shipping schedules or delivery times. Smartpools shall not be responsible for any permits, fees, licenses, and authorizations necessary to comply with local or state codes or requirements.

Acceptance of Terms & Conditions

Any payment or advance made by the customer to Smartpool as well as to any agents or associated companies of Smartpool (who promote the product in any countries, territories or regions) will be considered as the acceptance of these terms and conditions.

Please read the terms and conditions completely prior to making any advance payment, as it is the sole responsibility of the customer.

CANCELLATION & REFUND : TERMS & CONDITIONS

Any terms and conditions of “Cancellation & Refund” of Smartpool are included in this section. By accepting these you are agreeing to the terms contained herein. If you are accepting these terms on behalf of another person, or a company or other legal entity, you represent and warrant that you have full authority to bind that person, company or legal entity to these terms.

A binding agreement between the customer and Smartpool is realised through these Terms and Conditions. Smartpool reserves the right to change the Terms and Conditions without prior notice. The Terms and Conditions that are posted at the time the customer submits their order are the terms and conditions that will govern the order in question. These Terms and Conditions constitute the full and entire agreement between the customer and Smartpool pertaining to this sale.

Product Cancellation & Refund

The cancellation that takes place within 24 hours from the time the client completes the advance payment of the product is eligible for 100% refund. For product cancellations that happen within 7 days from the payment of advance of the product are eligible for 75% refund and those cancellations within 1 month will be provided 50% refund. No cancellations or terminations of the product will be accepted after 1 month and no payment refund will be initiated.

Any of the refunds will be initiated only after the receival of written and signed instruction by the customer. A minimum of 7 days and a maximum of 60 days are mandatory to complete the refund process, including the transaction.

Acceptance of Terms & Conditions

Any payment or advance made by the customer to Smartpool as well as to any agents or associated companies of Smartpool (who promote the product in any countries, territories or regions) will be considered as the acceptance of these terms and conditions.

Please read the terms and conditions completely prior to making any advance payment, as it is the sole responsibility of the customer.